District Schedule:Normal
Infinite Campus (IC) Account Recovery Email

​Infinite Campus (IC) Portal Account Recovery


The Infinite Campus (IC) system has a security feature that can assist a parent/guardian user in recovering his or her username or password.  The recovery process is initiated by the Forgot you Password? and Forgot you Username? buttons on the IC Portal login screen.  To use the feature, the user must enter an account recovery email . 

This email is only used for account recovery and not for communication from Academy District 20.   The email used for district, school and teacher communication can be updated in the Extended Parent Portal.


Step 1:

  • Open a browser. (Internet Explorer, Firefox, or Chrome)
  • Type  www.asd20.org into the address bar and the press the enter key.
  • Click the word "Parents" on the grey bar.
  • Select "Parent/Student Infinite Campus Log-In" from the choices

​Step 2:

  • Login to your IC Portal

​Step 3:

 Portal Account Settings.JPG

  •  Select the "Account Settings" tab on the left. This screen has multiple sections. 

​Step 4:

Portal Change Account Settings.JPG

  • Click the "Edit" button on the right.

​Step 5:

Portal Change Email.JPG

  • Enter new email  address in New Account Security Email and Confirm New Account Security Email  fields.
  • Enter you current password
  • Click the "Save" button to record the changes

​Step 6:

Portal Email Confirmation.JPG

  • The confirmation message will be displayed when changes are recorded. 



 Parent Infinite Campus (IC) Portal
 Extended Parent Portal